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Link: įirst, to close your other instance of the Print and Scan Doctor:

Link: Īlso, update the printer drivers using windows built-in drivers. Update the printer basic drivers and check if it helps. Select Apply and OK on the Print Server Properties windows. If you see it click on it and click remove at the bottom. Open up the run command with the "Windows Key + R" key combo. If you see it listed, right-click on it and choose "Delete" or "Remove Device.” In the Devices and Printers window look for your HP Printer. In Windows, search for and open Devices and Printers. In Windows, search for and open Programs and Features. Try uninstalling the printer software from root level and install the basic printer drivers and check if it helps. If the copy is working fine try the steps recommended below try the steps recommended below.

Select Print Spooler from the services list.Ĭlick Restart the service or click the restart button. Type services.msc in the search box and press the enter key Your current print jobs will be lost and will need to be printed again later.Ĭlick on Start menu to open search or press +S on your keyboard. If you have any work open in the software you printing from, save your work.

To properly reset your printing environment, delete these print job files manually. Sometimes these files become corrupt and cause problems. Whenever a print job is sent to the printer a file is created in Windows. Have you tried printing from a different application?Īs you mentioned when you print from your printer the printer acts like printing but nothing is getting printed. Have you tried checking with a different ink cartridge? I understand when you print from your printer the printer acts like printing but nothing is getting printed.ĭid you make any changes to your printer?ĭoes the issue persist when you make a copy from your printer? Thank you for posting your query, I'll be more than glad to help you. Hi! Welcome to HP Forums, this is a great place to get support, find answers and tips.